Privacy Policy
Last Updated: December 25, 2025
Your Privacy Matters
At HighReach Salina Tree Service, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect information necessary to provide you with excellent tree care services.
We never sell your personal information to third parties. Your data is yours, and we treat it with the care it deserves.
Information We Collect
When you contact us for services, we collect basic information to serve you better:
- Your name and contact information (phone number, email address)
- Your property address where services are needed
- Details about the tree work you need
- Photos you share of your trees or property
- Payment information when you book services
Our website may automatically collect technical information like your IP address, browser type, and pages you visit. This helps us improve your experience on our site.
How We Use Your Information
We use your information only for legitimate business purposes:
- To provide quotes and schedule services
- To communicate with you about your tree care needs
- To send appointment reminders and updates
- To process payments
- To improve our services based on your feedback
- To comply with legal requirements
We may occasionally send you helpful tips about tree care or information about our services. You can opt out of these messages anytime.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes:
- Secure storage of customer records
- Limited access to personal information (only authorized staff)
- Secure payment processing through trusted providers
- Regular review of our security practices
While we work hard to protect your data, no system is completely secure. We cannot guarantee absolute security but promise to notify you promptly if we discover any breach affecting your information.
Sharing Your Information
We do not sell or rent your personal information to anyone. We may share your information only in these limited situations:
- With service providers who help us run our business (like payment processors)
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of others
- With your explicit consent
Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. Disabling cookies may limit some features of our website.
Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any personal information.
Your Rights and Choices
You have control over your personal information. You can:
- Request to see what information we have about you
- Ask us to correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent for information use (where applicable)
To exercise these rights, contact us using the information below.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Data Retention
We keep your information only as long as necessary to provide services and comply with legal obligations. Customer records are typically retained for 7 years for business and tax purposes, then securely deleted.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date.
Your continued use of our services after changes means you accept the updated policy.
Contact Us About Privacy
If you have questions or concerns about how we handle your personal information, please reach out:
HighReach Salina Tree Service
300 W Walnut St
Salina, KS 67401
Phone: (785) 201-1329
Email: hello@salinatreeservice.com
We will respond to your privacy inquiries within 30 days.